Work-Related Injury or Illness

The Institute for Work & Health (IWH) is conducting an important study to learn about the experience of Ontario workers who have had a work-related injury or illness. The goal of the study is to learn from people what recovery looks like over the long-term, what experiences aided their recovery, and what factors interfered with their safe return to work.

The Institute for Work & Health is an independent not-for-profit research organization based in Toronto (

Respondents will be asked to complete a 30-40-minute telephone interview about their experiences with their workplace, health care provider, and the Ontario Workplace Safety and Insurance Board. We will also ask some questions about current employment, health and life in general.

Participation is entirely voluntary. Agreeing to participate, or declining this invitation, will have no effect on how participants are treated by the WSIB, their employer, health care provider, nor will it have any other negative consequences.

Answering questions about your experiences with your work injury or illness may stir up uncomfortable thoughts and feelings. If at any point you would like to talk to someone about them, here is a list of phone numbers for services that can direct you to appropriate help.

Crisis Services Canada, enables callers anywhere in Canada to access crisis support by phone, in French or English: toll-free 1-833-456-4566 (available 24/7).

Ontario Crisis Line – All Ages 1-866-531-2600
Ontario College and University Students 1-866-925-5454
Ontario York and Simcoe Support Services Network 1-855-310-COPE (2673)
Ontario – Kenora, Dryden, Fort Frances, Rainy River and everywhere in between 1-866-888-8988