Privacy Policy

EKOS Research Associates Inc. - Privacy Policy

EKOS Research Associates Inc. is committed to maintaining the security and privacy of the information we collect from the public.

This policy applies to all information provided to us by the public, whether they be panel members, survey respondents, focus group participants, or those who request material from EKOS, such as studies or reports.

Any demographic information you provide is only presented to clients in an aggregated form. No individual information will ever be released, to protect anonymity.

We will not, under any circumstances, share, sell, trade, or otherwise transfer any individual information collected by us to any third party, without your express permission.

EKOS will never use email addresses provided to us to send 'spam', or unsolicited commercial emails.

EKOS is a member of the Marketing Research and Intelligence Association (MRIA), an organization that sets industry standards to which member companies must adhere, and which also protects your privacy.

Access to information collected by EKOS is restricted to EKOS employees who require the information for research or business reasons. Our staff is trained to respect the rules of data integrity and confidentiality, and to abide by the terms of the federal Privacy Act, and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Anyone who wants to opt out of receiving survey research calls from our company may do so by contacting us directly at optout@ekos.com. We will also respect opt-out requests from a third party, on behalf of individuals, if we are satisfied that the third party has the authority to act on their behalf.

We have anti-fraud measures in place to protect your privacy. We will act on instructions regarding your personal information when we are satisfied that the request is being made directly by you or by a third party who has the authority to act on your behalf. We will honour requests from third party organizations acting on your behalf if they can demonstrate that they are, in fact, acting on your behalf, and if we are satisfied with their personal information management and authentication practices.

The EKOS web site does not use cookies. If any cookies are used by a specific EKOS web-based survey, respondents will be notified in the invitation to participate.

Please note that this site contains links to other web sites which may have different privacy policies than those of EKOS. We encourage you to refer to the privacy policies posted on third party sites.

There are certain types of information about visitors to EKOS websites that are kept by user-logs on the web server. This information includes the pages visited, the IP address of visitors, time spent on the site, etc. This information is used by EKOS to improve our sites and manage site traffic. No individual identifying information is collected.

If you have any questions about this policy, please contact us at pobox@ekos.com.